Hey there! Welcome! Take a look around, feel free to ask any questions! See something you like but need a few changes? No problem! We do custom work all the time!
As a note - each and every item is made to order - this means it can take some time with material ordering, production/finishing processes - if you are in a rush, please be sure to contact me first to verify that I can meet your requirements.
We accept PayPal and credit cards directly through Etsy.
Coupon codes do not stack, and they cannot be used on custom orders.
On average, orders require 1-3 week lead time. During peak times, this may be as long as 5 weeks. We strive to keep lead times to a minimum.
If there is a discrepancy in projected ship date, only a direct question is considered valid answer. Etsy numbers are guidelines/suggestions only.
We ship within Canada and to USA using Canada Post Expedited Parcel service. You can generally expect delivery within 4-7 business days after shipment. The time required for customs clearance, however, is unpredictable.
Large items (such as tables) are not available outside Greater Vancouver, BC, Canada.
We are not responsible for damaged, late, lost or stolen parcels. If the parcel is insured, we will cooperate with the claims process. To be clear: we are not responsible. We will not refund or resend until the insurance claim has concluded and the payment has cleared.
We cannot be held responsible for incorrect addressing information.